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<ul><li>Assess customer needs, ensure high satisfaction, and elevate service quality.</li><li>Build and nurture strong client relationships through direct communication and problem resolution.</li><li>Ensure personalized customer engagement with memorable moments at key stages like welcoming, agreements, and handovers.</li><li>Maintain high customer satisfaction by consistently delivering top-tier service, monitoring for enhancements.</li><li>Manage customer information through meticulous data entry (MIS) and oversee processes like demand generation, sales orders, cheque validation, and financial records.</li><li>Provide on-site support for customer inquiries, ensuring all issues are resolved to complete satisfaction, including cancellations, transfer requests, and registration.</li><li>Handle post-booking services, guiding customers through payment collections, documentation, and possession stages.</li><li>Assist clients with flat allotments, bank loans, registrations, cancellations, and deed transfers.</li></ul>What We’re Looking For: A customer-oriented professional with a passion for excellence in service. You’ll be the go-to person for managing client relations, ensuring that each stage of the customer journey is seamless.

Customer Relationship Executive

Key Responsibilities:<ul><li>Drive sales in a target-oriented environment, based on-site at Merusri.</li><li>Engage in proactive follow-ups with potential clients through tele-calling.</li><li>Provide in-depth product presentations and close deals with walk-in customers.</li><li>Maintain strong relationships with clients, ensuring all needs are met throughout the sales process.</li><li>Manage all aspects of sales operations, from inquiries to closing deals, delivering exceptional customer experience.</li></ul>Requirements:<ul><li>Minimum 2 years of relevant sales experience.</li><li>Must be under 32 years old.</li><li>Fluent in English, Hindi, and/or Kannada.</li><li>Confident, polished, and passionate about sales, with a go-getter attitude.</li></ul>

Direct Sales Manager

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